Ok, I have to disagree with a lot of this.
Phil is like a charity shop in a mall, Thousands of people walk in, Browse what the store has and then decide "Oh theres nothing here I am interested in" ( And not come back) or "Huh, He's rotating stock tomorrow ( Charity shops rotate stock every day as I used to volunteer in one), I will look then" If people arent buying from the store you can't force them to. It is up to the store to make themselves more attractive to the potential customer.
As for Phil being responsible for his money problems. He kinda is. He went through bankruptcy, That shows he overspent FAR beyond his means to the point he couldnt cover the debt. I have no idea how trolls are responsible for decisions he made himself. They didn't hold a gun to his head and say "Buy that!" or "Go here for food!"
Every streamer / buisness has detractors, Likely due to bad experiences they had there with something involving them ( Examples being "It's not value for money" and "The staff were rude to me") . I'm not saying he should change just for them but if he decides to he should take in EVERYONES opinion and understand what potential issues he has to fix and ask himself "How can I fix them?"