This was posted on phils' video "The week in preview, Oct 23, 2016" It's extremely long but I view it very insightful
"DSP, I hope you read this because I am giving you honest criticism because I used to be a long time fan of you for years, since back when you had 25000 subs on Darksydephil all the way until only a few years ago on DSPGaming, and though I do not follow your channel any longer I do not want to see your channel fail. I'm sad to hear that your business is not doing well but unfortunately it is a culmination of many mistakes and a lack of receptiveness of feedback from your viewers and fans for several years that is resulting in the downward spiral of your channel, and there are some glaring and very fixable problems in the way you run your business that could possibly help you make a comeback and be one of the bigger YouTubers again, so if you do read this I would just ask you to read it until the end and just consider what I have to say; I am not trying to attack you, I only want to offer advice. Firstly, for years you release content that you refuse to edit down because it's your "style" and you want to give the "true experience of the game" when to viewers it appears that you only refuse because it would mean more work for you and less videos per game, meaning that there are long periods of boring and often frustrating segments for the viewer that they have to suffer through or skip; so you basically refuse to adapt to the market demand and lower the quality of your content as a result in exchange for less work, which is why you are not and have not for the last several years grown in any significant amount. Secondly, as a gaming personality you must interact with your viewer base and you do do this but this entails occasionally receiving negative criticism; you do not respond well to negative or, in my experience of watching you, any criticism. I have seen you treat your viewer base quite frankly worse than any YouTuber I have ever scene. I and many others quit watching your channel because of this tendency, the instance that pushed me to do so being a video you once made directly insulting your viewers that are in any way critical of you, calling them "haters" and writing off their feedback, and telling them they can "go fuck themselves" and leave. That is not professional behavior for any business owner or public figure and you consistently ignore your viewers feedback and often retaliate by banning any critical comments and blocking those people, to be honest I would not be surprised if this comment gets blocked as well, and unfortunately this behavior has gained you an earned reputation that you, to my knowledge, refuse to acknowledge or correct to this day; in fact even in this video you state that you "tried your best to listen to feedback from people," but that is simply untrue and the stagnation and slow decline of your channel should be evidence of that to you. I have one final point and this is the key issue that I believe you have and is at the core of all of the problems that you are having with your business: you absolutely unequivocally refuse to accept responsibility for the downfall of your channel. Even in this video you list everything that you believe has held you back but when it came to yourself you state you do not believe it is your fault for the lack of growth in your channel, which is probably why you are having such a hard time understanding where things are going wrong. DSP, this is 100% your channel and it's success or failure is nobodies fault but your own, you can't take credit for every success and absolve yourself of every failure, that is a toxic mentality that will do nothing but hold you back in life. I believe this is the most key issue because if you address your own responsibility in the downturn of your channel then you can begin to fix it, instead of blaming outside factors out of your control. I believe you have a few other tendencies that turn away some viewers but I will not address these because, though some people find them off putting, nobody is perfect and to comment on them would turn this into an attack on your personality and your own personal style, which is not the intention of this comment. If you would only listen, or at the very least not respond aggressively to negative feedback from your viewers, haters or not, and would attempt to adapt to the demands of the customer, being the viewer, instead of holding on to the tendencies that are dragging you down then in time you may start to see a growth in your channel again and could possibly see a breakthrough and get into the millions of subscribers which you have always had the potential to do. But if you do not begin to adapt and be more receptive to your customers then unfortunately your business will inevitably fail; take it from Einstein, the definition of insanity is "doing the same thing over and over and expecting different results." I wish you the best of luck DSP and I hope against hope that you do begin to address these problems and that your channel makes a comeback."
This comment was posted by See The Light